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Which document is mandatory to open an account through the EKYC process?

You need to have the Aadhaar card linked to your Mobile number mandatorily to open an account via EKYC Process. Was this helpful? Yes 1 No[...]

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How to open an account without the Aadhar number?

You can open an account without the Aadhar card via Offline Account Opening Process. Was this helpful? Yes No[...]

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Will I get the photocopy of my account opening application form?

Yes, once you have completed the EKYC process, you will receive a mail containing filled account opening form. Was this helpful? Yes No[...]

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What if the name on my PAN has spelling mismatch, can I edit it?

You can place a request to edit details by providing the required documents. We will verify the documents and make the changes accordingly. You can call our Customer Support for further details. Was this helpful? Yes No[...]

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Birthdate on my PAN Card and Driving License are different, what is the solution?

In this case, PAN Card will be the preferred document. Note: It is mandatory to have the correct birth date on the PAN Card. Was this helpful? Yes No[...]

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Can I provide a gas connection bill as permanent address proof?

If you want to open new account: Aadhaar Card is mandatory for address proof. If you want to modify your address: Bank Account Statement is acceptable. The statement should have the latest transactions of at least 3 months. Was this[...]

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Can I attach a rent agreement as permanent address proof?

Rent agreement cannot be attached as permanent address proof but it can be accepted as the correspondence address proof. Was this helpful? Yes No[...]

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Can a bank account statement be accepted as address proof?

You can attach a Bank account statement as address proof. The statement should have the latest transactions of at least 3 months. Was this helpful? Yes No[...]

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How to change my residence address and bank details?

You can change your residence address and bank details by submitting us the Modification Form. Was this helpful? Yes No[...]

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Why is a canceled cheque needed?

The canceled cheque is needed to verify your bank account details for seamless fund transfer. Alternatively, you can provide a Bank Passbook or Account Statement for the verification of bank account details. Was this helpful? Yes No[...]

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