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Support Portal

Closure / Freezing / Reactivation

How do I close my trading / Demat account?

✅ To close your account, you need to follow the online process as per regulatory guidelines:
Steps:
1 – Log in to BOT Portal

2 – Navigate to the Account Closure section

3Fill in the required details and reason for closure

4 – Submit your request for processing

📌 Ensure all dues are cleared and no holdings remain in your Demat account before initiating closure.

Can I temporarily freeze my account?

✅ Yes, you can temporarily freeze your account through the ANT application.
Steps:
1 – Open the ANT App

2 – Go to Profile – Under Security

3 – Choose the option to freeze & unfreeze status.

What is the process for unfreezing my account?

✅ Yes, you can unfreeze your account through the ANT application.
Steps:
1 – Open the ANT App

2 – Go to Profile – Under Security

3 – Choose the option to freeze & unfreeze status.