If a share transfer fails, first find out the exact reason for rejection from the company, registrar, or your depository participant (DP).
Common reasons include missing documents, incorrect details, KYC issues, or legal disputes among heirs. Once you know the cause, correct the problem by submitting the required documents, updating KYC, or obtaining necessary legal papers like a succession certificate. Follow up regularly with the concerned party or team and keep all communication records. If the issue involves disputes or legal complexities, consider consulting a lawyer. After resolving the issues, submit a fresh transfer or transmission request with complete and accurate documents.
Your share transfer might be pending due to several reasons such as incomplete or incorrect documents, mismatch in signatures, pending KYC updates, delay in processing by the company or registrar, or requirement of legal documents like a succession certificate in case of transmission after death. Sometimes, disputes among legal heirs or internal verification processes can also cause delays. It’s best to check directly with your Depository Participant (for demat shares) or Registrar & Transfer Agent (for physical shares) to get the exact status and any pending requirements.
If your share transfer or transmission request is rejected, you should first contact your Depository Participant (DP) in case of demat shares, or the Registrar and Transfer Agent (RTA) for physical shares. They can explain the reason for rejection and guide you on how to correct and resubmit the application. If your shares are held in demat form and the issue lies with the depository, you may escalate it to CDSL or NSDL.
For further issues, especially involving legal disputes or unresolved problems, you can escalate the matter to SEBI via its complaint portal SCORES (https://scores.gov.in). Always keep your PAN, folio/demat number, and rejection reference handy when contacting support.
Yes, you can cancel a share transfer request, but the process depends on the stage of the transfer and whether shares are in physical or demat form.
For physical shares, if the transfer hasn’t been processed by the company or Registrar & Transfer Agent (RTA), you can usually request cancellation by submitting a written application with valid reasons.
For demat shares, once the Delivery Instruction Slip (DIS) is submitted and processed by the Depository Participant (DP), cancellation is generally not possible. It’s best to contact your DP or RTA immediately to know the exact procedure and feasibility of cancellation based on your case.