Customer Support Executive

10

No. of Openings

0 to 1 year

Job Experience

Diploma in Cs, BCA and Bsc Cs

Job Qualification

10

No. of Openings

0 to 1 year

Job Experience

IT

Department

English, Hindi and Kannada

Languages Required

Diploma in Cs, BCA and Bsc Cs

Job Qualification

IT

Department

English, Hindi and Kannada

Languages Required

  • Escalate complaints to the appropriate internal teams,and if the issue goes outside their immediate area of responsibility.
  • Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients.
  • Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough.
  • Meet call handling quotas and individual and team sales targets.
  • Gather and analyse client data to identify possible products or services to recommend to management.
  • Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution.
  • Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary.
  • Follow communication protocols, rules, and policies.
  • Preferable experience of 0 to 1 year.
  • A strong ability to communicate and interpret.
  • English language proficiency and multilingualism are required.
  • Graduate in any field, preferring a joiner right away.
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Current Salary: 1 LPA
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