Zomato Ltd. has increased its platform fee by 67%, raising it from ₹6 to ₹10 per order, citing the need to manage the “festive rush.” This comes three months after the previous hike, from ₹5 to ₹6 per order, though it’s unclear if the fee applies across all cities.
In a notification to customers, Zomato explained that the hike helps maintain services and pay bills during the busy festival season. The company had earlier stated that platform fees played a major role in improving its margins, as noted in its March-quarter shareholders’ letter.
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Despite expanding its top line, Zomato’s net profit dropped 30% to ₹176 crore in the July-September quarter of fiscal 2025, missing expectations. This was a decline from ₹253 crore in the previous quarter, ending June 30, 2024, as the company faced ongoing challenges.
Zomato’s quick commerce arm, Blinkit, reported that newly launched stores achieved approximately ₹7 lakh in GOV per day during their first full quarter, reaching contribution break-even. This performance highlights the strong potential of Zomato’s growing business ventures.
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Zomato’s gross order value (GOV) surged 55% year-on-year to ₹17,670 crore, with a 14% sequential rise. Excluding the Paytm entertainment ticketing acquisition, GOV still grew 53% year-on-year and 13% sequentially, showcasing robust growth in its core business operations.
The company plans to launch a new district app within four weeks to improve operational efficiency and customer engagement. Zomato’s stock rose 2.95% to ₹263.9 on the NSE, up 140% in the last 12 months and 112% year-to-date, with trading volumes at 3.9 times the 30-day average.
