How to Activate the Additional Segments via the BOT application?

  • Step 1: Visit our Website and click on login on the top right corner of the page.
  • Step 2: Click on “Backoffice BOT” from the drop-down menu. You will be redirected to a new page.
  • Step 3: Log in with your credentials.
  • Step 4: Once you are logged in, click on “My Profile” on the right-hand side menu.
  • Step 5: Select the option “Manage Segments,” Now you will be able to view the active & inactive Segments.
  • Step 6: Select the “Active Segments” button, the page will redirect to the EKYC portal.
  • Step 7: Complete the process to activate the segment. The additional segment will be activated within 48Hrs.
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