Dormant / Inactive Account Reactivation
Raise Support TicketA dormant trading account is one that has been inactive for a specified period—usually 24 consecutive months—with no trading activity.
As per SEBI regulations, brokers are required to mark such accounts as dormant for security and compliance reasons.
Your account becomes dormant if:
· You haven’t placed any trades in the last 24 months
You can reactivate your dormant Alice Blue account through online modes.
Steps to Complete the Dormant Reactivation Process:
Step 1: Visit the Alice Blue eKYC Website
Visit the website: https://ekyc.aliceblueonline.com/
Step 2: Mobile Number Verification
Enter your registered mobile number and verify it by entering the OTP received.
Step 3: Address Verification and Update
Your address will be automatically fetched from our existing records.
If your address has changed, click on “Change Address.” You will be redirected to DigiLocker, where you need to enter your Aadhaar number and complete the DigiLocker verification process.
Step 4: Bank Details Verification
Your existing bank details will be automatically fetched. You can update the details if required.
Step 5: Enter Basic Details
Fill in the required basic information to proceed with the eKYC process.
Step 6: Complete IPV and Upload Financial Documents
Complete the In-Person Verification (IPV) process and upload the required financial documents.
Step 7: Complete e-Sign
Complete the e-Sign process. This is the final step in the eKYC submission process.
Final Step: Account Verification and Activation
Once you have completed all the above steps, our verification team will validate your documents and activate your account within 1–2 working hours, subject to successful verification.
Required Details/Documents:
· Mobile Number
· Latest bank statement
· Signature
· IPV
The reactivation process will be initiated immediately after all required documents are submitted and the e-Sign process is completed. Trading access will usually be activated within 2 to 4 working hours, depending on the exchange.
No, account reactivation is generally free of charge.
No, you cannot place trades until your account is reactivated.
Trading platforms and order placement will be disabled until reactivation is complete.
Yes, you can reactivate your account offline by:
· Downloading the Dormant Reactivation Form
· Filling it manually
· Attaching self-attested documents
· Sending it to the broker’s registered office
For Alice Blue, this can be arranged through customer support.
KRA (KYC Registration Agency) is a SEBI-authorized entity that maintains and verifies your KYC records across all intermediaries (brokers, mutual funds, etc.).
Examples of KRAs:
· CAMS KRA
· CVL KRA
· Karvy KRA
· NDML KRA
KRA (KYC Registration Agency) registration is important because it ensures that a client’s KYC details are recorded, validated, and available for use across the Indian securities market.
For a stockbroker like Alice Blue, KRA registration helps establish the client’s KYC compliance status before allowing them to trade.
Yes, you can complete KRA KYC online via:
· Aadhaar-based eKYC and OTP verification
· Uploading documents and completing IPV (In-Person Verification) digitally
Alice Blue offer a paperless KRA update and KYC process through online.
Still need a hand?
Raise a ticket and our support team will get back to you — or open an Alice Blue account and start investing today.
- Zero account opening charges
- Zero AMC for a lifetime
- Flat ₹20 per executed order